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Tekie Geek Blog

Tekie Geek has been serving the Staten Island, Brooklyn, Queens, Bronx, New York City, Long Island and New Jersey area since 2012, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

IT Support Staten Island Business Advice: Don’t Try to Manage Your IT Internally--- Outsource It to Experts!

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IT management is becoming quite complex. This is a highly-complicated field that requires the assistance of an IT support team in Staten Island, with extensive experience and diverse skills. Don’t make the mistake of attempting to manage your IT challenges internally. Outsource your IT needs to specialists and you’ll rest easy knowing true professionals are tackling your complex tech challenges.

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What to Consider When Pondering a Move to the Cloud and How IT Support in Staten Island Can Help

IT support Staten Island

Cloud-based solutions are no longer novel technological means of solving business problems. Today's cloud-based solutions are essential for most businesses. The cloud reduces costs, ramps up efficiency, bolsters safety, and improves access. This is true for organizations regardless of their size and industry. Don't be intimidated by the cloud. Our IT support team in Staten Island can help you determine if it is right for your organization and implement it in a seamless manner. Here's what to consider:

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Choose Your IT Support Provider in Staten Island Carefully and You Will Reap the Benefits!

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The selection of an IT support provider in Staten Island is a decision that shouldn’t be taken lightly. Some IT service providers will promise comprehensive support and deliver a handful of services. Others will guarantee a round-the-clock service, only to put your needs on the back burner. The key is to find a reliable provider with service dexterity and a willingness to assist when emergency strikes. Pinpointing such a provider is much easier said than done.

No Two IT Service Providers are the Same

Too many business owners and managers make the critical mistake of assuming each IT service provider is the same. IT companies might promise similar services, but in reality, the end result is almost always strikingly different.

Each provider has unique personnel, capabilities, services, prices, and quality. The key is to get a firm gauge on each prospect's merit by way of referrals, web reviews, and word-of-mouth evaluations. Talk with locals who have done business with prospective IT service providers and find out how those relationships worked out. Those who perform their due diligence will stand a much better chance of allying with an IT company worth its keep.

See Through the Hype

Some IT providers have no shame in claiming to offer every possible type of tech assistance under the sun, only to fall woefully short. Verify that prospects are certified across several vendors and all the latest technologies. True IT gurus know the ins and outs of the cloud, network security, colocation, web hosting etc.

Furthermore, the IT support provider in Staten Island that you settle on should have personnel depth. The right prospect will have enough staff to handle all sorts of nuanced IT challenges, even in those instances when the most experienced staff members are on vacation or sick.

Service Specifically Catered to Your Organization

Each discussion you have with your IT provider should be centered on your business. The best IT providers focus on client needs and demands. Nothing should get in the way of providing custom tailored IT service that boosts the client's efficiency and ultimately, the profit margin. If you feel as though an IT provider doesn’t listen when you speak about the details of your organization, move on to a new candidate.

Don’t accept a one-size-fits-all IT service solution. Furthermore, you shouldn’t be content with constant tech upgrades. Don't pay for these additions unless you are 100% positive that they’re a proper fit for your business operations and goals.

A Willingness to put Promises in Writing

Most IT providers will talk a big game, yet many will fail to follow through. This is precisely why it’s prudent to obtain all service promises in writing. Each IT service should be clearly defined. The cost of these services should also be put in writing before a business relationship is established. Everything from service parameters to help desk assistance availability, promised response times, and the duration of service must be provided in writing.

The IT Support You Have Been Looking For

Here at Tekie Geek, our IT support provider in Staten Island follows through on all promises. We’re here for you when emergency situations arise. Whether you need network support, assistance with hardware or software challenges or anything else related to tech challenges, we can help. Contact us today to coordinate an initial consultation.

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IT Support Business Advice for Staten Island: Do You Solicit Information From Your Employees?

IT support Staten Island

Your employees know a lot about your business, and IT support in Staten Island can help you sort through that information. Why would you want to do this? Well, for starters, knowing your business lets you make changes in direction in a more effective manner. This is extremely important if your business is struggling. As a leader, you need to steer your business in the right direction. During times of struggle, you need to move away from what isn’t working for your business.

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Benefits of Outsourcing IT Support in Staten Island Through a Managed Services Provider

IT support Staten Island

A Bevy of Advantages

IT support in Staten Island that outsourced through a managed IT group can really take your business to the next level. Through managed services, you can:

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Five Reasons Why You Need Internet Content Filtering with IT Support in Staten Island

IT support Staten Island

The use of the web can significantly enhance the productivity of most companies, but it can also be a major distraction without the proper limitations. Businesses are increasingly using web content filtering, and it would be beneficial to seek help from an IT support provider in Staten Island about this. Here are five reasons why you should consider web content filtering for your small business:

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Don't Weep Over WannaCry Software-- Get IT Support in Staten Island Today!

IT support Staten Island

IT support in Staten Island helps you recover data from ransomware attacks as instigated by one of the most pernicious malware worms in recent memory, WannaCry. If you're unfamiliar with WannaCry, it basically exploits a known "back door" included in Windows software at the NSA's behest. This information was discovered in March, and a patch was immediately issued.

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Why Professional IT Support in Staten Island is Integral to Profitable Operations

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A Greater Quotient of Proficiency

IT support in Staten Island will make it possible for your business to maximize its profitability over time. Such profitability becomes much more attainable through services exterior to your organization.

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Benefits of Virtualization and IT Support in Staten Island

IT support Staten Island

The move towards virtualization is sweeping the globe, carrying businesses into the future with new technology. Astoundingly, even small companies have been able to get on board with virtualization easily and have kept up with their larger counterparts. For those who haven't gotten on board yet, there are still many questions about the how’s and why’s of virtualization that need some answering. A reliable IT support provider in Staten Island can help you become familiar with virtualization. Here are some of the greatest advantages of virtualization for any business today: 

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Why You Should Consider Outsourcing IT Support in Staten Island

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Benefits of Outsourcing IT

IT support in Staten Island is becoming a more widely practiced phenomenon among a variety of businesses. One reason for this is the technological advances which make such solutions profitable. Another reason this practice has become so mainstream pertains to convenience. Additionally, another reason for this trend is more qualitative tech solutions. In short, there are many reasons businesses are increasingly going the outsourcing route, and if you haven't considered this approach, now might be the perfect time to re-evaluate your strategy.

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IT Support in Staten Island Can Help You Prevent the Cost of Avoiding an Upgrade

IT Support in Staten Island Can Help You Prevent the Cost of Avoiding an Upgrade

Squeeze Too Tight and You'll Lose Your Grip

IT support in Staten Island can help you maximize the utility of your technology systems by ensuring that you get the most use out of them, while also not maintaining them beyond obsolescence. Maintaining old systems too long--- clinging too tightly--- will eventually rescind your ability to properly control or benefit from them.

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Benefits of Remote Monitoring and Management and IT Support in Staten Island

Benefits of Remote Monitoring and Management and IT Support in Staten Island

Imagine a case where IT support professionals in Staten Island are able to effectively monitor workstations and many clients at the same time without having to leave their seats--- that’s exactly what remote monitoring and management (RMM) can do to your business. RMM is a software that manages IT service providers remotely and oversees client endpoints, computer, and networks.

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5 Tips on How to Choose the Best IT Support Provider in Staten Island

5 Tips on How to Choose the Best IT Support Provider in Staten Island

With the influx of DIY kits and self-help videos everywhere, individuals and businesses may feel capable of doing online business without the assistance of IT support providers in Staten Island. While this might seem like a great idea that might help reduce costs, it can be expensive in the future. Whenever IT problems arise, it’s advisable to call a professional.

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BDR or Business Continuity from IT Support in Staten Island: Which is Better for You?

BDR or Business Continuity from IT Support in Staten Island: Which is Better for You?

Understanding the Differences

IT support providers in Staten Island can easily provide both Backup and Data Recovery (BDR) solutions and Business Continuity Planning. These services are practically cousins, but they're not quite the same. Understanding them both can help you decide whether one or both of them are best suited to your business model. Some businesses are going to need one more than the other; others will benefit from both.

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IT Support in Staten Island Essentially Facilitates Business Continuity Planning

IT Support in Staten Island Essentially Facilitates Business Continuity Planning

Proactive Solutions

IT support in Staten Island can sustain your interests proactively and continuously, at a fraction of the cost regularly necessary. But it does require you to work with modern options, if you'd like to do this cost-effectively, at least. You can certainly install an internal server array that gets the job done. Granted, you'll need a backup system in the event something knocks out your main system.

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Why IT Support in Staten Island is Important in Improving Cyber Security

Why IT Support in Staten Island is Important in Improving Cyber Security

IT support providers in Staten Island offer ample opportunities for all businesses to reach larger and new markets, and at the same time, they protect companies from all kinds of cybercrime. Theft of digital information is on the rise, and every business needs to create a security culture that will improve business and consumer confidence.

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6 Ways an IT Support in Staten Island Can Assist in Reducing Your Operational Expenditure

6 Ways an IT Support in Staten Island Can Assist in Reducing Your Operational Expenditure

The growth of IT support in Staten Island in the last few years has been incredible, and all signs indicate that the stride will remain constant for several years. Today, outsourcing a managed service provider goes beyond reducing various operational costs--- it can help your business acquire a competitive advantage and expand its global footprint. This excerpt will highlight ways in which managed services can help increase the productivity of your business while reducing its operational expenditure.

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Why You Should Consider Hiring IT Support in Staten Island

Why You Should Consider Hiring IT Support in Staten Island

Countless technological advancements are present in the modern world, especially in the computers and software realm. This is the reason various computer or web-based products are plenty, including web services, programs, and software solutions. Both large and medium-sized business are utilizing computer technology to increase their productivity, hence making IT support in Staten Island an important element in modern businesses.

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How To Analyze Your IT Support in Staten Island

How To Analyze Your IT Support in Staten Island

In building a comprehensive IT strategy, IT support in Staten Island must begin with developing a framework. The framework serves as the foundation for all original and future concepts involving the company's infrastructure. As the support team refines the framework, it will, in turn, refine the overall IT strategy. Here’s a deeper insight on how framework analysis relates to managing and planning technology.

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Is Your IT Support Provider in Staten Island Overcharging You?

Is Your IT Support Provider in Staten Island Overcharging You?

Business owners and managers often find it difficult to determine whether their IT support provider in Staten Island is overcharging. After all, IT work is quite complex and the average layman does not fully understand what these services entail and whether they’re actually worth the money.

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