Tekie Geek Blog

Tekie Geek has been serving the Staten Island area since 2012, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

IT Support Staten Island Business Advice: Don’t Try to Manage Your IT Internally--- Outsource It to Experts!

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IT management is becoming quite complex. This is a highly-complicated field that requires the assistance of an IT support team in Staten Island, with extensive experience and diverse skills. Don’t make the mistake of attempting to manage your IT challenges internally. Outsource your IT needs to specialists and you’ll rest easy knowing true professionals are tackling your complex tech challenges.

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What to Consider When Pondering a Move to the Cloud and How IT Support in Staten Island Can Help

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Cloud-based solutions are no longer novel technological means of solving business problems. Today's cloud-based solutions are essential for most businesses. The cloud reduces costs, ramps up efficiency, bolsters safety, and improves access. This is true for organizations regardless of their size and industry. Don't be intimidated by the cloud. Our IT support team in Staten Island can help you determine if it is right for your organization and implement it in a seamless manner. Here's what to consider:

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Choose Your IT Support Provider in Staten Island Carefully and You Will Reap the Benefits!

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The selection of an IT support provider in Staten Island is a decision that shouldn’t be taken lightly. Some IT service providers will promise comprehensive support and deliver a handful of services. Others will guarantee a round-the-clock service, only to put your needs on the back burner. The key is to find a reliable provider with service dexterity and a willingness to assist when emergency strikes. Pinpointing such a provider is much easier said than done.

No Two IT Service Providers are the Same

Too many business owners and managers make the critical mistake of assuming each IT service provider is the same. IT companies might promise similar services, but in reality, the end result is almost always strikingly different.

Each provider has unique personnel, capabilities, services, prices, and quality. The key is to get a firm gauge on each prospect's merit by way of referrals, web reviews, and word-of-mouth evaluations. Talk with locals who have done business with prospective IT service providers and find out how those relationships worked out. Those who perform their due diligence will stand a much better chance of allying with an IT company worth its keep.

See Through the Hype

Some IT providers have no shame in claiming to offer every possible type of tech assistance under the sun, only to fall woefully short. Verify that prospects are certified across several vendors and all the latest technologies. True IT gurus know the ins and outs of the cloud, network security, colocation, web hosting etc.

Furthermore, the IT support provider in Staten Island that you settle on should have personnel depth. The right prospect will have enough staff to handle all sorts of nuanced IT challenges, even in those instances when the most experienced staff members are on vacation or sick.

Service Specifically Catered to Your Organization

Each discussion you have with your IT provider should be centered on your business. The best IT providers focus on client needs and demands. Nothing should get in the way of providing custom tailored IT service that boosts the client's efficiency and ultimately, the profit margin. If you feel as though an IT provider doesn’t listen when you speak about the details of your organization, move on to a new candidate.

Don’t accept a one-size-fits-all IT service solution. Furthermore, you shouldn’t be content with constant tech upgrades. Don't pay for these additions unless you are 100% positive that they’re a proper fit for your business operations and goals.

A Willingness to put Promises in Writing

Most IT providers will talk a big game, yet many will fail to follow through. This is precisely why it’s prudent to obtain all service promises in writing. Each IT service should be clearly defined. The cost of these services should also be put in writing before a business relationship is established. Everything from service parameters to help desk assistance availability, promised response times, and the duration of service must be provided in writing.

The IT Support You Have Been Looking For

Here at Tekie Geek, our IT support provider in Staten Island follows through on all promises. We’re here for you when emergency situations arise. Whether you need network support, assistance with hardware or software challenges or anything else related to tech challenges, we can help. Contact us today to coordinate an initial consultation.

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IT Support Business Advice for Staten Island: Do You Solicit Information From Your Employees?

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Your employees know a lot about your business, and IT support in Staten Island can help you sort through that information. Why would you want to do this? Well, for starters, knowing your business lets you make changes in direction in a more effective manner. This is extremely important if your business is struggling. As a leader, you need to steer your business in the right direction. During times of struggle, you need to move away from what isn’t working for your business.

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Benefits of Outsourcing IT Support in Staten Island Through a Managed Services Provider

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A Bevy of Advantages

IT support in Staten Island that outsourced through a managed IT group can really take your business to the next level. Through managed services, you can:

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Benefits of Managed IT

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Download our 10 Benefits of Managed IT Services white paper to discover the value we provide!

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