Storms, downed lines, an ISP outage two towns over — the cause doesn't matter to your customers. What they notice is that nobody's picking up. Here's what a dead primary connection actually does to a working day:
Cloud-based calls drop. Customers hit voicemail and assume you're closed.
Email, files, scheduling, your line-of-business software — all unreachable.
Card terminals and online checkout stall. Revenue waits by the door.
Every channel you rely on funnels through the same dead pipe.
Because you already run a ControlOne SD-WAN router, adding 5G failover isn't a new project. It's the one card left to add — a fast next step on hardware you already own.
The router detects the moment your primary connection drops — no waiting for someone to notice.
Traffic routes over the cellular backup automatically, then switches back the moment your primary line returns.
Tekie Geek does setup, configuration, and monitoring. Ready for everyday work — email, cloud apps, and calls.
When something happens you talk to a technician who already knows your setup — not a call center reading a script.
From setup to the day something goes wrong, here's exactly what happens on your existing router.
We configure the failover add-on on the router already on your wall. It sets up quickly — no rip-and-replace, no new project plan.
The moment your primary line drops, traffic switches to T-Mobile 5G automatically — fast enough that most teams barely notice the switch.
We monitor it around the clock. When something happens, you reach a technician who already knows your network — no ticket queue full of strangers.
We built your network and we know your setup. Adding failover isn't a discovery call and a stack of paperwork — it's a quick, personalized add-on to hardware you already run. Let's get you covered before the next outage.
Same monthly rate either way — the difference is how far the signal has to reach.
No. Your primary connection stays exactly as it is. Failover sits alongside it and only takes over when the primary line drops — then hands control back automatically once it returns.
Great — let's talk about how this fits. Because we already run your network, we can look at what you have and tell you honestly whether 5G failover adds real coverage or overlaps with something you're already paying for.
Yes. We monitor the failover connection, including data usage, and can report on it. Since failover only runs during an outage, everyday usage stays low — and you won't be surprised by it.
No lock-in. Both tiers are month-to-month and you can cancel anytime. You pay a one-time setup fee up front and a flat monthly rate after that.
Automatically. The router detects the moment your primary connection drops and switches traffic to T-Mobile 5G on its own — fast enough that most teams barely notice the switch. Nobody on your staff has to do anything.
T-Mobile 5G is available across most of our service area. If your building sits in a weaker-signal spot, the Extended Range tier's external antenna is designed to help. We'll confirm coverage for your specific location when we quote.
Because we already run your network, adding failover is fast and personalized — no discovery, no delay. Request a quote, give us a call, or book a short consultation. Let's get you covered before the next outage.
