Think of “Managed IT Services” as a way of outsourcing your company’s day to day tech issues and responsibilities to a team of pros who work 24/7/365 to ensure your business stays up & running and productive.
So much happens behind the scenes of a well-run technology environment, including updates, network management, computer and server maintenance, automated backups, and so much more, that most small businesses don’t remember to tackle all these tasks, leaving their organization in a really unsafe position, ready to be exploited by the bad guys. Think of partnering with Tekie Geek as your company working with a team of Cyber Superheroes who will protect your organization’s Universe from the craftiest of villains around, THE HACKERS. Our heroes know how important your business is to you, and we make sure you understand what is on the line when not properly protecting your company’s technology and systems.
In the past, businesses used to have to call an hourly IT person or company when something was going wrong with their tech, wasting time and money to try to fix their issues, only to wind up finding themselves in the same spot weeks later. This old way of doing business is not conducive to how businesses operate in 2021, and that’s where Managed Services comes along. With the vast technological expansions that have been made in the past few years alone, technology is more important to us now than ever before. Be confident in knowing that Tekie Geek is handling everything in the background and keeping your business in the best place to continue to be successful and productive.
We’ve all heard the excuse of, “Our business is too small. Hackers have no reason to come after us.”
Well, here at Tekie Geek, we know that couldn’t be further from the truth. When working with us, you’ll start to truly understand what is on the line when not protecting your company. Managed IT goes so much deeper than just fixing that wonky printer or keeping your Windows up to date. Ransomware, malware, data breaches, network-wide viruses: These are all a huge possibility (and probability) without any safeguards in place.
Multiple layers of protection and security are required to keep your business safe. Infrastructure protection must occur on all levels: the network level, the app level, the device level, and most importantly, the user level. With our Managed IT Services, we protect your business data, environment, and users at every level, helping to bring your security risks down to as minimal as possible.
With today’s ongoing and increasingly more costly cyber threats, it’s our job to protect what’s most important to your business.
When something isn’t working, we understand the importance of not only fast response times, but super-hero fast response times. Your business relies on tech, so it’s our job to be there when you need us.
What good would the Bat Symbol be if Batman showed up the next day?
That is exactly how we see and treat our work. It’s our job to get your ticket resolved as quickly as possible, so you can get back to work without wondering when things will be taken care of.
We can offer these superhero response times by offering both efficiency when you’re creating tickets, as well as properly staffing our helpdesk of tech heroes. Many providers tend to be one or two-man shops, which means the person on the sales call may be the same person who is supposed to handle your service call. Well that is not the case here at Tekie Geek. We have a diverse team with dedicated helpdesk techs, field techs, marketing, and sales teams, which means you’ll never have to wait for a response.
You don't have to stop what you’re doing for us to resolve your IT problems. Chances are, we've prevented them from happening before you even realized there might be an issue. Downtime is most business’ worst enemy. Using Tekie Geek’s IT services allows the people who run your organization to be able to work without the interruption of technical issues that might traditionally plague less efficient companies. Our monitoring and maintenance services provides companies with the avenues to perform better, be more productive, and exceed projections, which often leads to rapid business growth, and who doesn’t want that?
We deliver efficiency! Since we catch most problems before they occur with our remote monitoring tool, there is no interruption to service and no downtime. Software updates are always done outside of regular business hours, ensuring your workstations are ready to go when your staff arrives for work. Just imagine, how good would Iron Man’s suit be if it needed an update in the middle of saving the world?
Not all superheroes have superpowers. Some just have super tools! We are no different than Tony Stark, Bruce Wayne, or our favorite for this example, Marty McFly. If disaster does strike, your critical business infrastructure and business data is protected by its very own time machine. Using our super tools, we just set the clock and jump back in time to before disaster struck and get you back up and running.
This is what we call our Business Continuity Disaster Recovery solution.
Our super tools paired with our super speed keeps costly downtime to an absolute bare minimum. We can have your critical infrastructure back up and running in a matter of minutes! Best of all, this helps protect your business from all types of disasters that can possibly occur, including natural disasters like hurricanes, floods and tornadoes, cyber disasters like hackers, ransomware and malware, human and employee error, or anything else that can be thrown at us.
Sit back and wait as we get up to 88 mph to jump back in time to get your data back!
When it comes to the threats that can affect your business today, unfortunately there is no single silver bullet to keep them at bay. For that reason, with our Managed IT services, we can check all the boxes for you, so you don’t have to worry about a single thing! With our Managed IT services, you are getting a completely secure, efficient, and fine-tuned IT infrastructure that includes:
• Baseline and ongoing security risk assessments.
• Best practice implementation of user policies including user access control, password management, employee training, and much more.
• Fully documented and implemented business continuity plan with disaster recovery steps, should disaster ever strike, whether it be human error, natural disaster, or cyber-attack.
• Office 365 licenses for cloud-based communications with top of the line 3rd party security solutions, encrypted emails, and SaaS backup protection to protect your cloud data.
• Automated monitoring of the Dark Web to alert you of potential password leaks/breaches that leave your business vulnerable to exploitation.
• Unlimited help desk support from our team of IT superheroes.
• Automated handling of all servers, workstations, and network endpoints to ensure they are running the latest updates and do not leave your infrastructure vulnerable.
• If all else fails, we help to protect your income and business with cyber damage and recovery insurance policies just for working with Tekie Geek.
As you can see, we provide you with the fully loaded package to make sure you are covered in all areas and never have to worry about a thing. Your true IT Superheroes, Tekie Geek is here to protect your business and save it from whatever might otherwise take it down.
With our Managed IT services, our IT superheroes are monitoring your critical IT infrastructure 24/7/365 to ensure your environment is running how it should be. Think of it as preventive maintenance for your important business infrastructure, whether it’s on-premise or in the cloud. You wouldn’t drive your car without getting an oil change every few months, because you know it will just break down that way. Your computer systems are no different. With our managed services, we keep your systems running efficiently, so your productivity levels are not hindered by crippling downtime.
So, pull up those covers, close your eyes, and sleep peacefully knowing that Tekie Geek has your back!