According to Wikipedia, Managed services is defined as “the practice of outsourcing the responsibility for maintaining, and anticipating need for, a range of processes and functions in order to improve operations and cut expenses.
Learn More >It’s no longer a matter of “if” but “when” a real-world threat will compromise your business data. Will you be ready?
Learn More >
In this digital age, break the invisible chains that keep communications confined to a small office space.
Learn More >The biggest question we get when it comes to cloud computing is what it actually means to be “in the cloud.”
Learn More >
Proactive consulting to ensure we deliver “IT Peace of Mind.” We review our services and discuss what is going on in the tech space, so you are always left with the latest products and best safeguards to keep your business in its place: PROTECTED.
Proactive trend analysis to solve problems, not symptoms! When we notice something small is consistently happening, we find solutions to keep them from growing large. The changes we make are always to ensure efficiency and productivity for yourself and all your employees.
With the Geek IT Support, you reach an actual Tekie Geek employee in our offices. Our IT Help Desk techs take care of your issues making it easy for you to get a hold of someone when needed. There is nothing worse than waiting to hear back from your IT Provider and with Tekie Geek, downtime and waiting become a thing of the past.
Proactive 24x7 systems monitoring & management. We watch your systems all day, every day, to ensure that there are no hackers lurking in the background, and no issues or hidden risks waiting to present themselves.
Innovative ticketing, workflow & client notification system for complete visibility. If you have an issue or need assistance, it’s as easy as submitting a ticket. If you want to check up on what we’re working on behind the scenes, you have that ability. Full visibility and inclusion in the whole process.
Monthly network & service desk reports for accountability. We go over all of your stats, from employees who are falling for phishes, to the number of tickets and updates we’ve completed behind the scenes, to ensure you are up to date with knowing the services we provide and just how often it’s going on.
