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IT Monitoring Service in NY & NJ

Find a company that offers complete protection with a 24/7 IT monitoring service. Protect your business with Tekie Geek.

Geek Monitoring in New York and New Jersey

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Tekie Geek offers 24/7 proactive monitoring and management of a business’s information technology systems. Our IT monitoring services are put into place to make sure your IT systems stay up and running. We work to stop cyberattacks from happening in the first place. Learn more about Tekie Geek and our proactive IT monitoring and management services, available for businesses in New York and New Jersey.

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What Is Information Technology Monitoring?

Information technology (IT) monitoring is when your IT infrastructure is monitored and managed by internal teams or a third-party vendor. A company like Tekie Geek watches your business’s systems all day, every day, to make sure no hackers or cyberattacks are lurking in the background, trying to take over your systems. An IT monitoring service makes sure there are no hidden issues or risks that could make your IT system vulnerable. IT monitoring services are put into place to:

  • Collect, process, aggregate, and display data about a system
  • Find the types and number of errors
  • Monitor processing times
  • Keep servers and other equipment up to date

IT system monitoring can involve more complex monitoring of systems, like:

  • Application performance monitoring
  • Data monitoring and database monitoring
  • Infrastructure monitoring
  • Multi-cloud monitoring
  • Network monitoring
  • Security monitoring
  • Synthetic monitoring and real-user monitoring

Tekie Geek is available to ensure your information technology systems are always up and running, especially when you need them most.

Benefits of IT Service Monitoring

If you are on the fence about whether your business can benefit from IT service monitoring, here are some of the benefits of our Geek Monitoring service:

  • Improved security
  • Data protection
  • Client information protection
  • Increased productivity
  • Reduced risk of server failure
  • Optimized cost-effectiveness with early detection

IT monitoring also offers data on resource usage and capacity planning. This can help an organization determine when it is time to upgrade and improve its IT infrastructure.

What Is Involved With IT Service Monitoring?

IT service monitoring is done at the back end, meaning Tekie Geek’s team will monitor your infrastructure while everything is running in the background. There is no need for us to be on-site or hovering over anyone’s computer to see what is happening in real-time.

Some of the things we will do for your business during monitoring include:

  • Using a clear visual representation of your data that represents your servers, we help you understand how data is being used and what the data shows
  • Implementing detailed and actionable alerts with clear instructions for the receiver
  • Monitoring with a variety of resources, to doublecheck one another and eliminate false positives
  • Aggregating your server monitoring with competent resources
  • Using a robust set of tools proven to be effective while also accounting for the specific needs of your organization
  • Making use of alerts as opposed to relying on team members to log in themselves and fix potential issues
  • Not relying solely on emails to send alerts, because they often get ignored and employees often do not acknowledge them

If we find that your IT system is affected, Tekie Geek will:

  • Respond appropriately to issues in real-time
  • Take proactive action to prevent future events

Our services are designed to shorten the length and impact of outages and to improve business results. They prevent these sorts of incidents or outages from happening in the first place.

Choose Tekie Geek to Monitor Your IT Services

Tekie Geek has been providing information technology services to the New York and New Jersey area since 2013. What started as a one-man managed service provider turned into a company offering the following:

  • Managed IT: Tekie Geek takes care of the day-to-day tech issues your business may encounter. We make sure to keep you up and running 24/7/365.
  • Co-managed IT: If your business needs some help from experts outside of your business, we are there to supplement your current IT team.
  • Business continuity: No matter how much you plan, we help your business recover from an IT disaster. We use a customer-centric approach to tailor all our action plans to your business needs.
  • Unified communications: If your employees love working from home or need to work away from the office, we make sure all communication methods are up and working — no matter where your employees are.
  • Cloud computing: Make sure all information, programs, and resources are connected to the cloud so that your staff can be productive from wherever they work.

Companies interested in what Tekie Geek has to offer can contact us today. Schedule a consultation with your very own Tekie Geek Superhero.

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