Geek Reports in New York and New Jersey

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Every business owner has multiple tasks to juggle, and sometimes less urgent items can slip your mind. Tekie Geek aims to simplify your to-do list by managing your IT infrastructure and security with our managed IT services. Serving businesses throughout New York and New Jersey, Tekie Geek offers MSP services like risk assessments, protection against phishing campaigns, and more to keep your business and data protected. Learn more about our Geek Reports, why they’re important, and how they can benefit your business.

Overview of Managed IT Services

Managed IT services are essentially any information technology (IT) task that is provided by a third-party managed service provider to a customer. This is opposed to the business providing the service itself. These services offer continuous monitoring and protection to help prevent IT issues from happening and fix them quickly when they do. Some managed IT services available at Tekie Geek include:

These are just some of the managed IT services that Tekie Geek offers. Our customers have experienced faster response times, shorter downtime, and full recovery following disaster situations with managed IT services from Tekie Geek.

What Are Geek Reports?

If you decide to use managed IT services, you allow your own IT team to devote time to more productive tasks. They won’t have to worry about managing IT issues along with their other duties. However, that doesn’t mean you should check out completely if you decide to employ managed IT services at your business. It’s important to stay updated with information about how your IT system is doing. That’s why Tekie Geek is proud to provide our customers with Geek Reports, or monthly accountability reports.

Geek Reports are monthly statements that contain statistics and data about your network and service desk. These reports are compiled by our IT consultants by reviewing the insights from the month, including aspects like:

Once these reports are drafted, we give them to clients, so they are aware of the services most used, the extent of the usage, and potential problems. They also help with accountability—showing managers how their IT system is currently performing against previous goals.

These reports can benefit you in other ways, too. For example, if your business wants funding for new computers, you may need proof that your old ones are failing. Geek Reports can show how many help desk requests your employees have submitted and how many outages have occurred that may be impacting overall performance. If you don’t stay familiar with how your IT system is doing, you may miss out on valuable analytics and insights that can benefit your business. Tekie Geek is here to help with our Geek Reports.

Other Geek Services

Our Geek Reports aren’t the only geek service we offer at Tekie Geek—that wouldn’t be true to our name. We offer a variety of geek service features to make your IT process as simple and transparent as possible, including:

If you’re interested in learning more about our geek service features or other IT services, our IT consultants would be happy to discuss them with you.

Learn More About Geek Reports Today

Whether your business already uses MSP IT services or is interested in starting, trust the IT superheroes at Tekie Geek. Since 2012, we’ve provided managed IT services, business continuity services, cloud computing, and more to businesses in New York and New Jersey. We’re proud to offer unique features like Geek Reports to give you more insight into your IT system, without you needing to do all the work. Contact us today to schedule a free consultation.