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Benefits of Remote Monitoring and Management and IT Support in Staten Island

Benefits of Remote Monitoring and Management and IT Support in Staten Island

Imagine a case where IT support professionals in Staten Island are able to effectively monitor workstations and many clients at the same time without having to leave their seats--- that’s exactly what remote monitoring and management (RMM) can do to your business. RMM is a software that manages IT service providers remotely and oversees client endpoints, computer, and networks.

RMM is the ultimate solution to IT-related issues in your business, as it helps troubleshoot problems before they even manifest in your computer systems. Additionally, if your business IT system has RMM in place, in case of any problem, technicians will always be available to detect the problem and work on it immediately. That means no time wastage on your end.

The following are some of the benefits of installing RMM in your business:

1. Reduction of Downtime

In most businesses, when there’s a system breakdown owing to technology issues, then everything comes to standstill, as employees are unable to proceed with work. This translates to big losses in the company because there are minimal productivity and customer service.

RMM comes into play here--- IT support experts in Staten Island can detect and solve the issue before the users even get to experience the problem. Your staff doesn’t need to wait for a technician to come in person, because the technician works remotely by simply logging into the application; therefore, saving time and getting your business back into operation immediately.

2. Security Enhancement

Security is a crucial aspect of any business that deals with sensitive client data. If your business IT systems aren’t secure you may end up losing some confidential and important information.

RMM enables IT to create, edit, and even deploy security policies and restriction of access in case of stolen or lost data.

3. Maintain Productivity

The sole aim of any business is to make profits and, of course, remain productive in the market. You can’t maintain productivity if your business is always experiencing downtime, losing data, or spending so much on local maintenance.

The only way you can maintain or increase productivity is by having RMM in place so that you can have ample time in the provision of your products, as well as business growth.

4. Minimizing Total Cost of Ownership (TCO)

Choosing to run your own IT system may incur many costs considering maintenance cost and staff pay. Simply use RMM and get IT help from professionals at an affordable monthly cost.

5. Regular Maintenance

Technology systems keep changing, and thus, there’s the need for regular maintenance and updating of system software. RMM keeps your system updated and free from data theft. It also saves you time and money by having automatic updates on the system.


If you need professional help with your IT system, Tekie Geek is here to provide solutions. We do thorough IT checks on small to medium-sized businesses, as part of our IT support services in Staten Island. We aim at elimination issues based on technology in your various businesses. Contact us today for more information.

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