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Five Ways IT Consulting in Staten Island Can Revolutionize Your Company

IT consulting Staten Island

The growing demand for IT consulting in Staten Island is indicative of businesses’ changing attitude toward new technology, specifically cloud computing. Because of cloud computing, providers can securely and affordably deliver managed services over the Internet to client companies.The growing demand for IT consulting in Staten Island is indicative of businesses’ changing attitude toward new technology, specifically cloud computing. Because of cloud computing, providers can securely and affordably deliver managed services over the Internet to client companies.

 

Nevertheless, many companies are still not sold on the idea of managed service providers (MSPs). This hesitation can be attributed to their belief that MSPs will replace all internal teams, removing control and autonomy. But that is not the case at all. MSPs aim to supplement a company’s own staff in the following ways:

1. Keep up with rapid growth

Because of the virtually limitless capacity of the cloud, MSPs can offer scalable services that are adjustable based on need, whether it’s bigger or smaller than originally intended. It's easier for companies to cope because they don’t have to invest in more equipment, hire more staff, and hold more training sessions. They also won’t needlessly expand because MSPs can help them identify areas where they should upgrade.

2. Implement stringent security measures

The worldwide WannaCry ransomware attack is a perfect example of how sophisticated cyberattacks have become. Companies are expected to combat these attacks; otherwise, they would suffer reputational and financial loss. It’s not as if they can try to hide it--- the New York State Information Security Breach and Notification Act requires full disclosure. Fortunately, providers of IT consulting in Staten Island can offer enterprise-grade security because that’s their specialization. Companies won’t have to stray from their core business objectives when MSPs can take care of peripheral processes.

3. Enable telecommuting for employees

As part of globalization, companies are hiring people from everywhere, including other countries. It’s not uncommon for companies to have development teams in one place and sales staff in others, for example. Virtual collaboration can be facilitated by emails, messengers, and other platforms as long as there's the Internet. But managing teams in different locations is challenging because of problems with security and logistics. This is where MSPs step in. They streamline workflows, manage processes, and provide secure communication channels.

4. Offer 24/7 internal support service

Companies can contact their MSPs any time whenever there’s an issue. MSPs are not limited by the usual business hours, so they can offer round-the-clock support for their clients. Thus, if a service goes down unexpectedly, companies can quickly find out what went wrong, how the problem will be addressed, and when it’s expected to be resolved.  

5. Provide 24/7 external customer service

Because of the Internet, people can perform many errands outside of companies’ usual business hours such as paying the bills, buying presents, booking flights, etc. To accommodate this change in consumer behavior, many companies needed to make their services available around the clock. However, extending services also means extending customer service. Since an in-house contact center is costly, outsourcing it to MSPs is a more practical alternative.

MSPs are not new, but it’s only recently that companies are recognizing their importance. If your company is ready to make the transition, contact us at Tekie Geek. We are one of the most trusted providers of IT consulting in Staten Island and other parts of New York, and we have a solid track record to show for it. Let us help your business reach new heights!

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