Tekie Geek Blogs

Tekie Geek has been serving the Staten Island area since 2012, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Is Your Computer Repair Agreement Too Bewildering in Staten Island?

Is Your Computer Repair Agreement Too Bewildering in Staten Island?

Many businesses are in awe of MSPs for their computer repair knowledge in Staten Island. But it's important not to just automatically assume they have a solution for every problem, since some of them are just out to make money. Just as when a used car salesman tries to unload a lemon at a marked up price with upbeat fast talk, you need to be careful who you deal with. Here are precautions to take so that you don't fall into signing an MSP agreement that leads to more problems than solutions.

Why It's Important To Ask Questions

Signing an MSP agreement can be a ticket to quagmire if you don't ask the right questions. Beware of terms and agreements written in vague or highly technical language. An honest MSP that cares more about developing relationships makes sure that the contract is clear. They rely on building a credible reputation rather than trying to trap clients into burning money on weak services.

A credible MSP will answer your questions about billable hours, whereas con artists prefer to keep money issues ambiguous. That way, they can get away with racking up several extra hours for problems they extend or even invent. Here are some other key questions to ask before committing to an agreement:

  • What services do you provide?
  • What certifications do you hold?
  • Do you charge for visits?
  • Can you work within our budget?
  • Will you work with third party vendors?
  • Are there setup fees?
  • How much downtime can be expected per issue?
  • Are there any hidden costs?
  • Who are some of your clients?

How You Benefit from MSP Inquiries

If your computer repair expert in Staten Island can't answer the above simple questions, consider it to be a red flag. Any credible MSP will be happy to provide clear answers because they want their clients to be satisfied. They also want to make sure that your staff is in sync with the policies you and the MSP set. The last thing you want is a lazy provider that doesn't handle all the services you expect, which includes informing your staff about safety precautions against malware and other cyber threats.

Additionally, a quality MSP wants to know about your business goals so that they can help recommend the best technology to get you there. Experienced experts keep up with the latest technology and understand that businesses look for ways to cut costs and be more productive. They can advise you which tools help facilitate cost efficiency and growth. These basic building blocks will establish a solid relationship that can enhance your business culture and technology.

Steps to Ensure Quality Managed Services

  1. Arrange a meeting with your existing or potential MSP
  2. Ask key questions that pertain to your business
  3. Ask for a list of references
  4. Review the answers with other tech professionals
  5. Only sign an MSP agreement when you are clear on details


Instead of expecting your computer repair consultant in Staten Island to be a wizard at your command, take time to find out if they have limitations. If you need to upgrade to a more experienced and knowledgeable managed services provider, contact us at Tekie Geekt to learn more. We provide a full range of IT services that can take your business to the next level of technology.

Benefits of Managed IT


Download our 10 Benefits of Managed IT Services white paper to discover the value we provide!

Read More

Tag Cloud

Experience Workers Workstations staten island managed services Administrator Hackers Network Congestion Processors Private Cloud Flexibility Printer Displays Budget Malware Telephony computer services Staten Island managed it services IT consulting NYC IT consulting company Remote Monitoring Start Menu Banking managed services IT Consultant Help Desk Memory Website Big Data CryptoLocker managed IT services NYC Laptop Hardware Data IT consulting Staten island Outsourced IT Sports Workplace Tips Cost Management Social Engineering Tablet Windows 10 Wireless Bandwidth Writing Cybersecurity Microsoft Office Computing Hard Drive Employer-Employee Relationship Computer Malfunction IT consulting firm Email Uninterrupted Power Supply Miscellaneous Settings Holiday Google Maps Lithium-ion battery Hosted Solution Windows 8 IT consulting Staten Island Notifications computer services Alert History Webcam Google Drive Google Saving Money Access Distributed Denial of Service Staten Island computer support Retail Technology Accidental deletion Identity Theft Passwords Server Social Media computer repair Business Mangement computer support Digital Payment Android Microchip Time Management Encryption End of Support Small Business Documents Wireless Technology Hacks Search Virtual Desktop Legal Hacker Smartphones Best Practices IBM Rental Service Network Business Computing Cloud Computing Robot Wi-Fi Communication datto Cleaning Unified Communications Information Technology Productivity Antivirus Customer Service Training Unified Threat Management Browser Cloud computing Staten Island Software Recovery Cabling Managed Service Provider Disaster Recovery Vendor Mangement Phishing Apple Bring Your Own Device IT support firms In Internet of Things SaaS Monitors Language Mobile Device Management Visible Light Communication Business Metrics Scalability malware worms Windows 10 Tip of the Week Ransomware Content Filtering Supercomputer G Suite Save Money Paperless Office Security CCTV Microsoft Social CrashOverride Government Productivity File Sharing 3D Printing Politics Running Cable Virtual Reality Chromebook Best Practice computer support firms Office Managed IT Services Health tech support Society Samsung Reliable Computing Streaming Media Money Taxes Advertising Network Security Two-factor Authentication Proactive IT IT consulting firms data recovery managed services Staten Island malware Hard disk Business Growth IT consulting Office 365 Office Tips VoIP Innovation Computer IT support Staten Island Hardware Solutions Privacy IT support Tablets Business Continuity Windows XP Safety Travel IT services Staten Island Work/Life Balance Google Wallet Virtualization Staffing Meetings Efficiency DDoS BDR Update Analytics Spyware communications Flash Smartphone Twitter Hiring/Firing Cache Computer Care BYOD Business Management Congratulations Motion Sickness Download Law Enforcement Data storage IT Support Data Management Employer Employee Relationship Downtime Physical Security Staten Island IT consulting Hosted Solutions Relocation Thank You Automation Staten Island tech support Botnet Worker computer repair Staten Island Upgrade Telephone Systems IT support New York City Laptops managed IT services staten island Administration Password Document Management computer support Staten Island PDF Firewall Powerful Technology Solutions Networking Hacking tech support Staten Island Apps Gadgets Cryptocurrency Spam Quick Tips data recovery Staten Island Vendor Management today ’s organizations LiFi Tracking Disaster Digital data loss App WiFi Backup Internet of Things IT Services Gmail Lenovo Cortana IT support NYC VoIP it support Windows Solid State Drive Drones Hack Internet tech support Staten Isalnd How To Cloud YouTube User Tips Data Protection Text Messaging Securty Deep Learning IT services New York City Facebook Mobile Devices Staten Island IT support Automobile Google Docs Domains Cybercrime IT services NYC computer support NYC Collaboration Outlook Education Machine Learning end-user files Corporate Profile IT Management ransomware attacks Web Server IT support Staten Islans Business Compliance Word Bluetooth Remote Computing Tech Support Public Cloud Managed IT Services Unified Threat Management Music The Internet of Things Operating System Artificial Intelligence Black Market

Mobile? Grab this Article!

QR-Code dieser Seite