Call Us Today: (347) 830-7322

Tekie Geek Blogs

Tekie Geek has been serving the Staten Island area since 2012, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Is Your Computer Repair Agreement Too Bewildering in Staten Island?

Many businesses are in awe of MSPs for their computer repair knowledge in Staten Island. But it's important not to just automatically assume they have a solution for every problem, since some of them are just out to make money. Just as when a used car salesman tries to unload a lemon at a marked up price with upbeat fast talk, you need to be careful who you deal with. Here are precautions to take so that you don't fall into signing an MSP agreement that leads to more problems than solutions.

Why It's Important To Ask Questions

Signing an MSP agreement can be a ticket to quagmire if you don't ask the right questions. Beware of terms and agreements written in vague or highly technical language. An honest MSP that cares more about developing relationships makes sure that the contract is clear. They rely on building a credible reputation rather than trying to trap clients into burning money on weak services.

A credible MSP will answer your questions about billable hours, whereas con artists prefer to keep money issues ambiguous. That way, they can get away with racking up several extra hours for problems they extend or even invent. Here are some other key questions to ask before committing to an agreement:

  • What services do you provide?
  • What certifications do you hold?
  • Do you charge for visits?
  • Can you work within our budget?
  • Will you work with third party vendors?
  • Are there setup fees?
  • How much downtime can be expected per issue?
  • Are there any hidden costs?
  • Who are some of your clients?

How You Benefit from MSP Inquiries

If your computer repair expert in Staten Island can't answer the above simple questions, consider it to be a red flag. Any credible MSP will be happy to provide clear answers because they want their clients to be satisfied. They also want to make sure that your staff is in sync with the policies you and the MSP set. The last thing you want is a lazy provider that doesn't handle all the services you expect, which includes informing your staff about safety precautions against malware and other cyber threats.

Additionally, a quality MSP wants to know about your business goals so that they can help recommend the best technology to get you there. Experienced experts keep up with the latest technology and understand that businesses look for ways to cut costs and be more productive. They can advise you which tools help facilitate cost efficiency and growth. These basic building blocks will establish a solid relationship that can enhance your business culture and technology.

Steps to Ensure Quality Managed Services

  1. Arrange a meeting with your existing or potential MSP
  2. Ask key questions that pertain to your business
  3. Ask for a list of references
  4. Review the answers with other tech professionals
  5. Only sign an MSP agreement when you are clear on details

Conclusion

Instead of expecting your computer repair consultant in Staten Island to be a wizard at your command, take time to find out if they have limitations. If you need to upgrade to a more experienced and knowledgeable managed services provider, contact us at Tekie Geekt to learn more. We provide a full range of IT services that can take your business to the next level of technology.

Tag Cloud

Android Telephony Data 3D Printing DDoS Malware Cost Management Text Messaging Memory File Sharing IT consulting firm Flash managed services Cloud computing Staten Island Download IT consulting Staten Island Firewall Smartphones Unified Threat Management Internet Managed Service Provider Project Management YouTube Gmail Identity Theft Staten Island IT consulting Hiring/Firing IBM Bluetooth Data Management Windows 8 Distributed Denial of Service Data storage Holiday Politics Tech Terms Taxes Emergency IT services Staten Island Upgrade Social Media Browser staten island managed services Windows Analytics Spyware Technology App Two-factor Authentication IT support Staten Islans Innovation Content Filtering Save Money Society Mobile Devices managed IT services staten island managed IT services NYC Cloud Computing Staten Island computer support Vendor Management Cortana IT consulting Staten island Law Enforcement Hack Advertising Hosted Solution Experience Legal Tech Support Miscellaneous Spam communications User Tips CrashOverride Scalability Software as a Service Reliable Computing Cryptocurrency Digital Automobile Processors tech support Staten Isalnd data recovery Monitors Securty Customer Service IT support NYC Managed IT Services Settings G Suite malware worms Microsoft Office Social Banking Travel Robot Saving Money data loss Thank You Computer Care Business Growth Budget Visible Light Communication Chromebook Computer Malfunction Powerful Technology Solutions Downtime malware Hard disk Education Virtual Reality Hacker Apple Data Backup Workplace Tips Laptop Black Market Facebook managed services Staten Island IT support New York City VPN IT consulting NYC Supercomputer WiFi datto Business Management Cybercrime Staffing How To Alert Hardware Microsoft Remote Computing computer repair Information Technology Physical Security computer support Office 365 Cabling Google Touchscreen Computing Network Office Tips computer support firms Cleaning Update Retail IT consulting Administration managed it services Samsung Meetings Health Disaster Recovery Hosted Solutions Antivirus IT Consultant Private Cloud Running Cable IT support Web Server Word Tablets Network Congestion Corporate Profile Smartphone Lenovo Drones Printer Safety Writing Password Virtual Desktop IT Management Encryption Business Hardware Solutions Wireless data recovery Staten Island Quick Tips Scam LiFi Collaboration Displays Workstations Passwords Internet of Things Wi-Fi Managed IT Services Security SaaS Help Desk Paperless Office Disaster Gadgets CCTV Communication Small Business Accidental deletion Microchip Tablet Apps Office VoIP Virus Business Continuity Vendor Mangement Patch Management Hard Drive Webcam IT support Staten Island Outlook Notifications Rental Service Google Docs Digital Payment Telephone Systems Hackers Mobile Device Management Lithium-ion battery BYOD The Internet of Things Windows 10 PDF end-user files History Google Wallet Uninterrupted Power Supply Motion Sickness Relocation Hacking Employer Employee Relationship VoIP Domains Start Menu Work/Life Balance Music computer support NYC Windows 10 IT support firms BDR Government Unified Threat Management Training Twitter Staten Island tech support tech support Staten Island Deep Learning IT services NYC tech support Backup Social Engineering Big Data Business Technology Websites Business Computing Networking Unified Communications Efficiency Website Wireless Technology Redundancy Recovery Administrator Business Mangement Solid State Drive Botnet Data Protection Managed IT Software Money Best Practice Public Cloud Google Drive Tip of the Week computer services Bandwidth Remote Monitoring Compliance Search Virtualization Workers Cache Productivity Bring Your Own Device Machine Learning Employer-Employee Relationship Staten Island IT support IT Services Best Practices Sports Worker Outsourced IT Computer Privacy IT consulting company Knowledge Language today ’s organizations Congratulations Windows XP Access computer repair Staten Island Network Security Automation Productivity computer services Staten Island Flexibility computer support Staten Island Tracking Laptops Vulnerability Proactive IT Streaming Media Server Email Hacks In Internet of Things Phishing ransomware attacks IT services New York City Cybersecurity Time Management IT Support Artificial Intelligence Operating System it support Documents Google Maps Business Metrics Ransomware Document Management CryptoLocker IT consulting firms Cloud End of Support

Mobile? Grab this Article!

QR-Code dieser Seite